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Tascom logo for header - Ultimate Travel Companion for globetrotters- with travel eSIM, virtual numbers, and international calling

FAQ

Travel eSIM

  • What is Tascom eSIM?

    Tascom eSIM is a virtual SIM card that allows you to use your mobile phone or device without a physical SIM card. It provides a simple and convenient way for travelers to stay connected while on the go.

  • What are the benefits of using Tascom eSIM?

    Tascom eSIM offers several benefits to travelers, including cost savings, greater flexibility, and the ability to use multiple phone numbers on a single device.

  • How do I activate my Tascom virtual SIM?

    To activate your Tascom Virtual SIM card, you will need to purchase a plan and download the virtual SIM onto your phone or device. Tascom offers detailed instructions and support to guide you through the activation process.

  • Can I use Tascom eSIM on any phone or device?

    Tascom eSIM is compatible with a wide range of devices, including the latest smartphones and tablets from Apple, Samsung, Google, and other manufacturers. If you want to check the device compatibility, you can do the compatibility test

  • Can I use Tascom eSIM in any country?

    Tascom eSIM is available in over 150 countries around the world, with coverage in most major cities and tourist destinations.

  • How much does Tascom eSIM cost?

    Tascom offers a range of plans to suit different travel needs and budgets. You can see the plans by searching for your destination

  • What happens if I run out of data or credit on my Tascom eSIM?

    Tascom offers easy options to ensure that you always have data and credit when you need it most. You can purchase additional data or credit through the Tascom website.

  • How do I use TasCom travel eSIM?

    You can purchase a plan that suits your data needs on the TasCom website, and download the eSIM profile onto your phone. Once activated, you can start using data in the country you're traveling to.

  • What is the duration of Tascom travel eSIM plans in the USA?

    Tascom travel eSIM plans vary in duration, with options available for 7 to 30 days.

Virtual Numbers

  • What is a virtual mobile number and how is it different from a regular phone number?

    A virtual mobile number operates independently of a physical SIM card or device, enabling call and message reception on mobile devices or via a virtual numbers app.

  • Can I use the Tascom virtual numbers app for my business?

    Absolutely! Tascom virtual phone numbers are crafted to streamline your communication needs, serving as an ideal second phone number for your business.

  • What is the benefit of having a second phone number?

    Having a second phone number for business allows you to separate your personal and professional calls and messages, while still using the same device.

  • Does the Tascom virtual number service offer a second phone number option?

    Yes, Tascom app offers virtual numbers that can be used as a second phone number

  • What are the benefits of using Tascom virtual numbers?

    Tascom virtual number app is one of the best app for virtual phone number, as it offers reliable call and message forwarding, advanced call management features, and global coverage.

  • Can I receive SMS messages on a virtual phone number from Tascom?

    Yes, Tascom's virtual phone numbers support SMS messaging.

  • How to Activate Your Virtual Phone Number in tascom?

    Download the app and Sign up in a few clicks, Select the phone number you want and buy for calling and receiving calls instantly.

  • How to buy Virtual Number with Tascom?

    Follow these steps: 1. Install & Sign Up: Get the Tascom app & register in minutes. 2. Choose Number: Pick your desired virtual phone number for calls & texts. 3. Buy & Activate: Purchase & instantly activate your number with a few clicks.

  • Is tascom a virtual number app?

    Yes, Tascom is a versatile communication app offering virtual second phone numbers, data eSIM for travel, and affordable international calling.

International Calling 

  • For how long will my credit balance be valid?

    Tascom call credit is valid for a life time. Unused credit will never expire.

  • Are my credit card details safe with Tascom?

    We do not store your credit card details. We process all credit card payments in compliance with the PCI DSS standards.

  • Which countries can I call with Tascom?

    You can call any landline or mobile number in the world from any country in the world.

  • What are your calling rates?

    You can find the calling rates to any country here. You can also find international calling rates in the 'settings' section of the Tascom App.

  • What is International Direct Dialing (IDD) and how does it work with Tascom International Calling?

    International Direct Dialing (IDD) is a feature that allows you to make international calls directly from your phone without the need for an operator. With Tascom International Calling, you can easily use IDD to connect with your friends, family, and any contact across the world at competitive rates.

  • Can I delete my call history?

    Press the 'clear' button in the call details section to delete your call records.

  • Can I transfer credit to someone else?

    You can transfer your credit from the 'settings' section of the Tascom App. Please make sure that the recipient is also a verified Tascom user.

  • Does tascom charge any extra fees?

    There is a fixed per-minute rate that you see before making your call to mobile and landline phones. There are no hidden charges or fees.

  • Does Tascom International Calling offer international calling credits?

    Yes, from Tascom you can add International Calling credits that are tailored to your specific needs. Tascom offers competitive rates and crystal-clear voice quality.

  • Can I use an online calling card with Tascom International Calling?

    No, Tascom International Calling does not currently support the use of online calling cards. However, you can use our mobile app to make international calls easily and affordably.

  • How do I make an international call with Tascom International Calling?

    To make an international call with Tascom International Calling, simply install our mobile app, enter the number you wish to call, and press the call button. You can discover our International calling rates on Tascom App. Our app will connect you with your international contact with crystal-clear voice quality.

  • How do I login to the Tascom website?

    Go to My Tascom in the 'settings' section of the Tascom App, and you will be taken to the login section of the Tascom Website.

  • What are the advantages of using Tascom International Calling for international calls?

    Tascom International Calling offers crystal-clear voice quality and competitive rates, making it a cost-effective and convenient way to stay connected with friends, family, and professional contacts across the world.

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